Cancellation and Refund Policy

At Spacewelt. ("SpaceWelt," "we," "us," or "our"), we strive to provide Best Hosting and Server for website builder, website design, website development, app development, CRM, ERP, POS, and software development services to our clients. This Cancellation and Refund Policy outlines our guidelines regarding cancellations and refunds.

1. Cancellations
1.1 Client Initiated Cancellations If you, as a client, wish to cancel your project or services with us, please notify us in writing as soon as possible. We understand that circumstances may change, and we will accommodate cancellations to the best of our abilities.
1.2 Non-Performance by SpaceWelt In the unlikely event that SpaceWelt is unable to fulfill its obligations or complete the project as agreed upon, we will initiate the cancellation process and provide a refund as outlined in section 2 below.

2. Refunds

2.1 No Refunds Policy We would like to emphasize that we do not encourage or provide refunds for our services, including Cloud Hosting, Cloud Server, WordPress Hosting, Linux Hosting.

2.2 Exceptions In exceptional cases, at our sole discretion, we may consider refund requests in the following situations:

a) Non-Performance by SpaceWelt: If SpaceWelt fails to deliver the agreed-upon services due to unforeseen circumstances or factors beyond our control, we may provide a refund, subject to our assessment.

b) Technical Limitations: If we determine that the requested services are technically unfeasible or cannot be accomplished as initially discussed and agreed upon, we may provide a refund.

2.3 No Partial Refunds We do not provide partial refunds for services already rendered or work completed. Refunds, if applicable, will be provided for the entire project or service cost.

1. Disputes and Resolution

3.1 Resolution Attempts In the event of any disagreement or dissatisfaction, we encourage clients to contact us directly to discuss and resolve the issue. We are committed to finding fair and reasonable solutions to any concerns or disputes.

3.2 Arbitration If a resolution cannot be reached through direct communication, any unresolved disputes shall be subject to binding arbitration in accordance with the laws of India.

1. Changes to this Cancellation and Refund Policy

We may update this Cancellation and Refund Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for the latest information.

Contact Us

If you have any questions, comments, or concerns regarding this Cancellation and Refund Policy, please contact us at:

BigWelt Infotech Pvt Ltd.

Email: [email protected]

By engaging with our services, you acknowledge and agree to the terms outlined in this Cancellation and Refund Policy.

If you do not agree to these terms, please refrain from using our services.